Shipping & Returns

Shipping

Items are dispatched within 1-2 business days from our atelier using tracked Pos Laju in most cases. We will provide you with the tracking code as soon as your items are shipped. It usually takes 1-5 days to get the items, depending on current Pos situation. For urgent delivery we are happy to help,please contact us to arrange.

Shipping is available for Malaysia only.

Shipping cost will be calculated at the checkout.

During free shipping promotions, the delivery cost will be removed on the final payment page.

*Shipping charges are non-refundable

Returns policy

We really hope your are happy wih your order. In the unusual event that you want to return, please email us within 5 days of receiving your goods to anemosinasia@gmail.com  and discuss your return.  We are happy to offer exchange for wrong sizing  or defective items  but not for changing your mind about the style. Cost of return must be beared by the customer unless return ( or exchange) conserns defective items or wrong items sent.

Returned items must comply with our returns policy:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • When trying on footwear, please take care not to mark the soles or damage the shoes.  We highly recommend when trying on the sandals to stand on a carpeted area in order to protect the soles with unpleasant markings.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.